Chapter 11: The Medical Record Nobody Was Supposed to See
I didn't remember leaving Daniel's office.
One moment, I was standing beside the conference table with Claire's letter in my hand. The next, I was sitting in a private room with Rachel, listening to Dr. Price explain why my father had requested access to my wife's medical information.
“I need you to be precise,” Rachel told him over the speakerphone.
“Are you saying Mr. Hale requested confidential medical records without your patient's authorization?””
“I'm saying he asked whether he could receive updates because he was an immediate family member and believed Vincent was too overwhelmed to manage everything himself.””
“Did Claire authorize it?””
“No. Not directly.””
“Then why did you approve the request?””
Dr. Price sighed.
“I made a judgment call. Robert told me he was trying to help his son. He said Vincent had been absent during important medical discussions because of international travel, and that the family needed someone who could coordinate communication.””
I pressed my fingertips against my forehead.
I had been in London when Claire was first admitted. I'd taken the earliest flight I could find, then spent the following days beside her hospital bed.
I had never refused a medical update.
I'd never asked my father to speak for me.
“Did you tell my father anything about Claire's condition that you shouldn't have?”” I asked.
“I gave him general updates before I realized the authorization was disputed. When Claire learned about it, she was upset.””
“What did she say?””
“She asked me to revoke the access immediately. I did.””
“Did she accuse my father of doing something wrong?””
“No. She asked why he needed the information and who had encouraged him to request it.””
“Who had?””
Dr. Price paused.
“I didn't know at the time. Later, I learned that the request had been discussed with a private administrative consultant.””
“Who?””
“Richard Reed.””
I looked at Rachel.
She wrote the name on her notepad.
“Doctor,” she continued, “do you have documentation of these communications?””
“Yes. The hospital retained the authorization request, the revocation, and the related correspondence. I've already contacted the compliance office to preserve the records.””
“Good. Please do not share confidential documents outside the proper process. We'll coordinate through the appropriate channels.””
After the call ended, I sat motionless.
My father had been trying to help.
That was the explanation I had given myself for years whenever his behavior confused me. He was protective. He worried too much. He wanted to manage everything because he couldn't bear watching me suffer.
But why had he involved Richard?
Why had he requested access to Claire's medical information without asking her?
And why had Claire been so frightened by the discovery?
Rachel closed her notebook.
“We have to separate the medical issue from the financial allegations. Nothing we've heard establishes that anyone caused Claire's death. What it does establish is that there may have been unauthorized access to confidential information, and we need to determine whether that information was used to influence the trust arrangements.””
“I understand.””
“Also, we need to protect Mia from becoming the center of another confrontation. She should not be questioned repeatedly about Vanessa or Richard.””
I nodded.
Mia had already spent too much of her childhood being afraid of adults.
I wasn't going to let our search for answers turn her into evidence instead of a little girl.
When I entered the adjoining office, Mia was sitting at a small table, drawing a picture with colored pencils.
She looked up.
“Daddy, I made us a house.””
I sat beside her.
The picture showed three people standing in front of a yellow house. One was tall, with dark hair. One was small, wearing a pink dress. The third was a woman with brown hair and a bright smile.
Claire.
Above the drawing, Mia had written her mother's name in uneven letters.
I swallowed hard.
“It's beautiful, sweetheart.””
“Mommy is in the sky,” she explained.
“But I put her next to us because she can still see our house.””
I wrapped my arm around her shoulders.
“I think she'd love that.””
Mia leaned against me.
“Daddy, when are we going home?””
I looked at the picture again.
“Soon. We're making sure everything is safe first.””
“Can I have my birthday cake now?””
The question was so simple that I almost cried.
“Yes,” I told her.
“Today, if you're ready.””
Her face brightened.
“Strawberry?””
“Strawberry.””
“And candles?””
“As many as six-year-olds are allowed.””
She giggled.
For the next hour, I concentrated on finding a bakery that could make a small strawberry cake. I wanted Mia to have something ordinary, something that belonged to her and not to the adults who had made her afraid.
When the cake arrived, we sat in a private dining room at the hotel. Rachel had arranged for a caregiver to remain nearby, but she gave us privacy.
Mia placed her teddy bear on a chair and carefully adjusted its ribbon.
“This is his seat,” she announced.
“Of course.””
She closed her eyes before blowing out the candles.
“What did you wish for?”” I asked.
She shook her head.
“I can't tell you, Daddy. Then it won't come true.””
I smiled.
“All right. I won't ask.””
But when I cleared the plates, I heard her whisper to the teddy bear.
“I wished nobody would ever make me scrub floors again.””
I stopped in the doorway.
Then I turned away so she wouldn't see my face.
That evening, Daniel called with an update.
The hospital had preserved the records relating to Claire's authorization request. A financial investigator had also identified payments from a consulting company linked to Richard to a separate administrative business.
The dates matched the period before Claire's death.
However, the purpose of the payments remained unclear.
“We're not jumping to conclusions,” Daniel emphasized.
“The records need independent verification.””
“What about my father?””
“He has agreed to provide a formal account of the meeting with Richard. He says he didn't know about the proposed trust transfer.””
“Do you believe him?””
“I believe we need evidence before deciding what he knew.””
I appreciated the answer, even if I didn't like it.
After we hung up, I found a voicemail from my father.
“Vincent, please call me. I know you're angry, but I swear I never wanted anything bad to happen to Claire. Richard told me he was helping us prepare for emergencies. I believed him.””
I replayed it once.
Then I saved it for Rachel.
At 9:15 p.m., another message arrived from Dr. Price.
I have located the original correspondence. There is one detail I failed to mention earlier. Claire requested a second opinion on her treatment, but the appointment was canceled before she could attend.
My heart began to pound.
I called him.
“Who canceled it?””
“I don't know yet. The cancellation came through the administrative system.””
“Was she denied treatment?””
“I cannot say that. Her care continued according to the medical plan in place. A canceled second opinion does not establish that her treatment was improper.””
“Then why are you telling me this?””
“Because Claire specifically asked me to make sure the appointment was rescheduled. I remember that clearly. But it never happened.””
I closed my eyes.
“Can you find out why?””
“I'm trying.””
He paused.
“There's something else. The request was canceled using an authorization code assigned to a family contact.””
“Which family contact?””
May you like
Dr. Price took a breath.
“Your father.””